Don’t mess with new


Texas.govThe official Texas government Website,, has a new makeover, including prominent search powered by Google, 24/7 live help, activity stream, open datasets, subscription notifications, social media directory, crowd-sourced customer service powered by GetSatisfaction and a mobile-accessible version. The site was developed using Microsoft Sharepoint “without tax funds through a public-private partnership” between the state of Texas and NICUSA.

Announcing the new site, Karen Robinson, Executive Director of the Texas Department of Information Resources, the department responsible for, said:

“We want to be the first choice for Texas government information and services. We talked to thousands of Texans to understand what they wanted to see on our official website. With today’s launch, we are responding to their requests while making government more approachable and giving Texans the opportunity to quickly and easily complete transactions online.”


Luke Fretwell is co-founder and CEO of ProudCity, and the founder of GovFresh. He advises civic leaders and businesses on how to best leverage digital strategies to create more effective, collaborative governments. He has written about government IT for Federal Computer Week, NextGov, FedScoop, StateScoop and FierceGovernment, and has been referenced by the Washington Post and Fast Company on civic technology issues. He has worked with a number of government-focused companies and media, including CivicActions, NuCivic and FedScoop and has been involved in broad-focused community efforts, such as GovPress, CityCamp, CivicMeet, Agile Government Leadership and Open Source for America. Connect with him on Twitter and LinkedIn.