Don’t mess with new Texas.gov

Texas.govThe official Texas government Website, Texas.gov, has a new makeover, including prominent search powered by Google, 24/7 live help, activity stream, open datasets, subscription notifications, social media directory, crowd-sourced customer service powered by GetSatisfaction and a mobile-accessible version. The site was developed using Microsoft Sharepoint “without tax funds through a public-private partnership” between the state of Texas and NICUSA.

Announcing the new site, Karen Robinson, Executive Director of the Texas Department of Information Resources, the department responsible for Texas.gov, said:

“We want Texas.gov to be the first choice for Texas government information and services. We talked to thousands of Texans to understand what they wanted to see on our official website. With today’s launch, we are responding to their requests while making government more approachable and giving Texans the opportunity to quickly and easily complete transactions online.”

About Luke Fretwell

Luke Fretwell is the founder of GovFresh. He is also co-founder and CEO of ProudCity and advises civic leaders and businesses on how to best leverage digital strategies to create more effective, collaborative governments. He has written about civic technology for Federal Computer Week, NextGov, FedScoop, StateScoop and FierceGovernment, and has been referenced by the Washington Post and Fast Company on civic technology issues. Other projects/affiliations include Agile Government Leadership, CivicActions, HashtagGov, GovTechExec, GovPress and CityCamp. Connect with him on Twitter and LinkedIn or email at luke@govfresh.com.

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