Civic skunkworks and Moneyballing New York City

New York City’s Michael Flowers gives an overview of how the city leverages data analytics to solve problems and better serve citizens. Flowers is the analytics director for the mayor’s office of policy and strategic planning and director of the financial crime task force.

Of note: NYC receives about 65,000 311 complaints a day.

About Luke Fretwell

Luke Fretwell is the founder of GovFresh. He is also co-founder and CEO of ProudCity and advises civic leaders and businesses on how to best leverage digital strategies to create more effective, collaborative governments. He has written about civic technology for Federal Computer Week, NextGov, FedScoop, StateScoop and FierceGovernment, and has been referenced by the Washington Post and Fast Company on civic technology issues. Other projects/affiliations include Agile Government Leadership, CivicActions, HashtagGov, GovTechExec, GovPress and CityCamp. Connect with him on Twitter and LinkedIn or email at luke@govfresh.com.

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