What do 1.5 million NYC 311 service requests look like?

 
 

Powered by New York City’s 311 open data, here’s a great video visualization of the 1,551,402 phone, text and online 311 requests made in 2012. Note the map lights up in November during Hurricane Sandy.

 
 

Luke Fretwell is co-founder and CEO of ProudCity, and the founder of GovFresh. He advises civic leaders and businesses on how to best leverage digital strategies to create more effective, collaborative governments. He has written about government IT for Federal Computer Week, NextGov, FedScoop, StateScoop and FierceGovernment, and has been referenced by the Washington Post and Fast Company on civic technology issues. He has worked with a number of government-focused companies and media, including CivicActions, NuCivic and FedScoop and has been involved in broad-focused community efforts, such as GovPress, CityCamp, CivicMeet, Agile Government Leadership and Open Source for America. Connect with him on Twitter and LinkedIn.