911 wasn’t an original idea – like our democracy, it drew inspiration from other countries that had already implemented a single emergency number in the 20th century (Britain’s 999 in 1937 and New Zealand’s 111 in 1958).
Within the context of digital government and civic engagement, we focus much of our efforts around concepts like open data, open source, analytics, technical frameworks and user experience, but rarely, if ever, do we discuss proactively delivering happiness to citizens.
A new roundtable series focused on “Transforming Government IT” will bring together leaders in both the public and private sectors from Washington, D.C., to Silicon Valley, to discuss how the federal government can reinvent its approach to technology.
Last week, I met with Palo Alto Chief Information Officer Jonathan Reichental to get a tour of the city’s new Civic Technology Center, an open space that centralizes the city’s information technology staff, call and data centers into one working area.
Agile Government Leadership will host its next AGL Live Google Hangout On Air with U.S. Citizenship and Immigration Services Chief Information Officer Mark Schwartz this Thursday, April 16, 4-5:00 p.m. ET.
The General Services Administration announced a new re-design of acquisition.gov, the official website for the Federal Acquisition Regulations.
Starting with its homepage, the White House is moving to a more mobile-friendly design.
For those unsatisfied with the recent USAspending.gov re-launch and would like to submit public feedback, there’s now an official GitHub repo for that.
The most brilliant viral video of the week is of First Lady Michelle Obama dancing to “Uptown Funk” to promote the fifth anniversary of her childhood obesity “Let’s Move” campaign, and it’s a great opportunity for federal agencies to both support this initiative and promote engagement around their respective citizen services.
Regardless of the vendor drama and complexity around delivering data specific to USAspending, here is a simple formula for any government working on the release of a new public-facing website.
Sam’s email was the impetus for building a new theme, now called GovPress, that Devin Price and I developed with his feedback, and Ferndale deployed a beta version in July of 2013 (more on the history here).
In his announcement Goldman asks citizens (using the hashtag #socialcivics) to share their answers to the question, “How can we — our government and you and your communities — better connect online to make America better?”
Join Agile Government Leadership tomorrow via Google Hangout on Air for a discussion on how Salt Lake City is implementing agile development.
After reviewing the first iteration of the newly-launched analytics.usa.gov, here are some quick thoughts and takeaways.
We started CivicMakers for one simple reason–to connect passionate citizens who are building a better democracy in our communities, workplaces and political institutions.
Despite a digital strategy issued by the White House two years ago calling for more mobile-friendly citizen services, the top four most-visited federal government websites over the past 30 days fail this test according to new analytics numbers released by the General Services Administration.
As momentum around appointing public sector chief data officers grows, it’s time for the federal government to get ahead of the curve and create a formal chief data officers council similar to, but more inclusive, proactive and public than the already-established U.S. Chief Information Officers Council.
The fast-growing, neighborhood-based community platform Nextdoor has launched a new feature, Nextdoor Polls, that now allows neighbors to easily ask one another questions and quantify the results.
The National Association of State Chief Information Officers has released a great brief on how CIOs can work better together.
In an industry that constantly talks about transforming government procurement, one startup is been quietly making a go of it, and it just keeps getting better.
It was an excellent discussion that went a little beyond the basics, and there were a number of questions we didn’t get to, but overall it’s a helpful introduction that includes some great panelist anecdotes.
The U.S. General Services Administration announced approved terms of service agreements for the collaboration service Slack.
According to a U.S. Project Open Data GitHub pull request, it appears the U.S. Department of Energy has named Dave Dutton as its chief data officer.
I’m fortunate to engage with many great people on a number of rewarding projects, but the work I’ve been doing on Agile Government Leadership has been particularly fulfilling, both personally and professionally.
As part of an effort to simplify access to government services, Buenos Aires now offers citizens and visitors a digital identity system that provides for single sign-on and access to personal dashboards.
The U.S. Patent and Trade Office plans to move its beta website, located at beta.uspto.gov, to the official agency domain, USPTO.gov, on February 5.
Inspired by a recent General Services Administration request for information to create a “new and improved” FedBizOpps, OpenFBO is a community experiment to re-imagine the next generation FBO.
After getting some grief for not having a strong public presence, the U.S. Digital Service is beginning to open itself up with a new website, video and Twitter account.
Chicago Chief Data Officer Tom Schenk has a great follow-up blog post riffing off my Friday commentary on the CDO’s role as business developer.
I occasionally get asked about thoughts on how to increase open data consumption, and think about this more and more, especially as it increasingly becomes an issue for those seeking validation and return on investment.